Yes, we offer a one-time free trial for our paid plans. During the trial, you can convert one audio file that is up to 80 minutes in length into video clips for free.

Yes, we offer the option to include embedded subtitles in your video clips. Additionally, for each video clip, you can choose to download the subtitles and transcriptions separately.

To contact us, you can email us at [email protected], or leave a message on the live chat widget on the Flowjin website.

You can purchase up to one additional hour of audio credit each month to suit your needs. If you would like to add a fixed amount of audio credits to your plan monthly, please email [email protected] and we will offer you a custom package tailored to your needs.

You can cancel your plan at any time and request a refund. If you haven't used your plan at all, we'll refund the entire amount. If you have used some of your credits, we'll refund the lowest of either the prorated days left in your billing cycle or the prorated value of your remaining credits.

If you’re looking for bulk usage for the Creator/Pro plan, We can manage to do it for you. Please send us an email to [email protected]

Your credits will expire at the end of your billing cycle and will not carry over to the following month.

You can easily cancel your subscription from your Flowjin account. You can also delete your account and permanently wipe your data from our servers.